Skip to content
Routerel
  • Features
  • Pricing
  • Guides
  • Tools
  • FAQ
ROEN
Try freeSee pricing
  • Features
  • Pricing
  • Guides
  • Tools
  • FAQ
PrivacyTermsAccount deletion

Deleting your Routerel account

In the app

  1. Open Routerel and sign in.
  2. Tap Account (bottom bar).
  3. Scroll down and tap Delete account.
  4. Confirm with Yes, delete everything.

Deletion is immediate and cannot be undone.

Without the app

Email us from your account's address at contact@routerel.app with the subject “Delete account”. We delete the account within 30 days and confirm by email.

What is deleted

Your account (email, display name, Google sign-in link), all progress (answers, review schedule, XP, streak, badges, saved questions, exam simulations, settings), your question reports and the subscription status we store.

What remains

Per-question totals of attempts and correct answers (not linked to you); a cryptographic fingerprint of your email (SHA-256, from which the email cannot be recovered) and how many free answers you used, so the free trial cannot be taken again with the same email; and payment records that Google Play and RevenueCat must keep under their own policies.

Deleting the account does not cancel your subscription. Cancel it in Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions → Routerel → Cancel.

Routerel

CCNA practice on your phone: questions with explanations, spaced repetition and exam simulations. In English and Romanian.

The app

  • Features
  • Pricing
  • How it works
  • FAQ

Resources

  • CCNA guides
  • Free tools
  • Română

Legal & contact

  • Privacy policy
  • Terms of use
  • Delete your account
  • contact@routerel.app

Routerel is an independent app, not affiliated with, sponsored or endorsed by Cisco Systems, Inc. Cisco, CCNA and Cisco Networking Academy are trademarks of Cisco Systems, Inc.

© 2026 Routerel