Deleting your Routerel account
In the app
- Open Routerel and sign in.
- Tap Account (bottom bar).
- Scroll down and tap Delete account.
- Confirm with Yes, delete everything.
Deletion is immediate and cannot be undone.
Without the app
Email us from your account's address at contact@routerel.app with the subject “Delete account”. We delete the account within 30 days and confirm by email.
What is deleted
Your account (email, display name, Google sign-in link), all progress (answers, review schedule, XP, streak, badges, saved questions, exam simulations, settings), your question reports and the subscription status we store.
What remains
Per-question totals of attempts and correct answers (not linked to you); a cryptographic fingerprint of your email (SHA-256, from which the email cannot be recovered) and how many free answers you used, so the free trial cannot be taken again with the same email; and payment records that Google Play and RevenueCat must keep under their own policies.
Deleting the account does not cancel your subscription. Cancel it in Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions → Routerel → Cancel.